Real conversations. Better days.

Some nights, you just need someone to talk to.

Hezzu connects you with real people who understand what you're going through — stress, anxiety, relationships, career pressure, loneliness. Talk it out in free topic rooms, or one-to-one, without judgment and without therapy prices.

Explore the free rooms Talk 1:1 from ₹29

Coming soon on Google Play App Store

Hezzu Wallet ₹240

How you're feeling

"Can't switch my mind off tonight…"

OverthinkingSleep

Talk 1:1Private chat or call

Join a roomFree group audio

P Priya
Hindi · English
96% listening score Talk Now

HomeListenersRoomsSessionsProfile

Talk about what's actually on your mind

Not small talk. Pick the thing you can't say out loud to family or friends — there's a room, and a person, for exactly that.

Feeling alone Overthinking Anxiety & stress Relationships Marriage & family pressure Can't sleep Career problems Heartbreak Money worries Just need to talk

How Hezzu works

Three steps between you and a real conversation. No appointments, no waiting rooms, no forms.

Check in with your mood

Write what's on your mind and pick up to two topics. That's all we ask — Hezzu matches you to people who picked the same things.

Join a room, or pick a person

Drop into a free audio room on your topic, or choose a listener whose languages and topics fit you and start a private session.

Talk it out

Chat first, switch to audio whenever you're ready. Sessions are never recorded, and what you say stays between you and your listener.

Free rooms for the nights that feel long

At launch, Hezzu opens topic-based audio rooms with up to 9 people who are in the same place as you tonight. No host, no stage, no cost — everyone's equal, everyone understands.

Can't sleep

For minds that won't switch off at 2 AM.

FREE Audio · up to 9 people

Feeling alone

Company, with no pressure to explain why.

FREE Audio · up to 9 people

Overthinking

Slow the spiral down, together.

FREE Audio · up to 9 people

Relationship stuff

The things you can't say at home.

FREE Audio · up to 9 people

Career stress

Work pressure, money worries, next steps.

FREE Audio · up to 9 people

Just need to talk

No topic. No agenda. Just talk.

FREE Audio · up to 9 people

Private 1:1, at prices that make sense

Therapy can cost ₹1,000 or more a session. Hezzu is peer talk — real people, small prices, set by the listeners themselves inside these bands.

Session	You pay
10 minutes	₹29 – ₹39
30 minutes	₹39 – ₹69
45 minutes	₹69 – ₹99
Topic rooms	Always free

✓Chat first, always. Every session opens in chat so you can settle in, then switch to audio when you're ready.
✓Listeners are people like you. Everyone on Hezzu can both talk and listen — one profile, both sides.
✓Rated by the people who talked to them. After a session, seekers rate their listener. Good listeners rise; everyone starts with a New badge.
✓Pay with UPI. Top up your wallet in seconds. Tips are optional, during or after a session.

Built so you can open up, safely

Talking about real things needs real trust. Here's how Hezzu protects it.

Real people, real profiles

No anonymous mode. Everyone uses a real name and photo or avatar, signs up with a verified phone number, and confirms they're 18 or older.

You're in control

Block or report anyone, any time — in rooms, chats and calls. Accounts blocked by many different users are disabled and reviewed.

Private by design

Sessions are never recorded, and we don't keep chat transcripts. Your session history shows who you talked to and for how long — never what was said.

Hezzu is peer support, not therapy. Listeners are everyday people who understand your topic — not doctors, therapists or counsellors, and Hezzu doesn't provide medical or mental-health treatment. If you are in crisis or feel you may harm yourself, please contact your local emergency number or a crisis helpline right away.

Good listener? Earn from it

Turn listening ON and people can book you at your own rates within Hezzu's bands. Get tipped in sessions and rooms, and withdraw your earnings to your bank account — a 30% platform fee applies, with a ₹150 minimum withdrawal on the amount after the fee.

See how it works

Questions, answered

The things people ask before their first conversation.

Is Hezzu therapy?

No. Hezzu is peer conversation — talking with people who are facing the same thing, or who understand your topic. Listeners aren't professionals, and Hezzu isn't a substitute for medical or mental-health care.

Who are the listeners?

Everyday Hezzu users. Everyone joins as both a talker and a listener with one profile, and listeners are rated by the people who talked with them after each paid session.

Is it anonymous?

No — everyone has a real profile with a name and photo or avatar, which keeps the space honest and safe. What you talk about in a session stays between you and your listener, and sessions are never recorded.

What does it cost?

Topic rooms are completely free. Private 1:1 sessions cost from ₹29 for 10 minutes, up to ₹99 for 45 minutes, depending on the listener's rate. You pay from a wallet topped up with UPI.

Which languages can I talk in?

You choose up to two languages on your profile — including Hindi, English, Punjabi, Gujarati, Bengali, Marathi and Tamil — and Hezzu matches you with people who speak them.

How old do I need to be?

Hezzu is 18+ only. You confirm you're an adult when you sign up.

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Terms & Conditions

Hezzu · hezzuapp.com · Last updated: 9 November 2026

These Terms & Conditions ("Terms") govern your use of the Hezzu mobile application and website (together, the "Service"), operated by Hezzu ("Hezzu", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use Hezzu.

1. What Hezzu is

Hezzu is a peer-conversation platform. It connects people who want to talk about a topic — such as stress, anxiety, relationships, career or loneliness — with other users willing to listen and talk ("listeners"), through free topic-based audio rooms and paid one-to-one chat and audio sessions.

Hezzu is not a therapy, counselling, medical or mental-health service. Listeners are ordinary users, not qualified professionals, and nothing said on Hezzu is medical, psychological, legal or financial advice. If you are in crisis or at risk of harming yourself or others, contact your local emergency services or a crisis helpline immediately — do not rely on Hezzu.

2. Eligibility and your account

You must be 18 years or older to use Hezzu, and you confirm this when you sign up.
You sign up with a mobile number verified by one-time password (OTP). Keep your number and OTP private; you are responsible for activity on your account.
One person, one account. Your profile must use your real name and a real photo of you or an avatar provided in the app. Anonymous or impersonating profiles are not allowed.
You may switch between talking and listening with the same profile, and you can turn listening on or off at any time.

3. Free rooms

Rooms are created by Hezzu by topic; users cannot create rooms. Rooms are audio-only and hold a maximum of 9 participants, all equal — there is no host.
Rooms are free to join. Leaving a room ends your participation immediately; to join a different room you must leave the current one first.
Participants can vote to remove a disruptive participant. A user removed from a room by five different users may be banned from that room for 24 hours.

4. Paid 1:1 sessions and the wallet

Paid sessions run for a fixed duration of 10, 30 or 45 minutes, at the listener's rate within Hezzu's published price bands. The price is shown before you confirm, and starting a session is your agreement to pay it.
Sessions always begin in chat; either participant may switch to audio during the session. Only the person who booked the session can end it early; otherwise it ends when the booked time runs out.
Payments are made from your Hezzu wallet, which you top up using UPI or other methods offered through our payment partner, Razorpay. Hezzu does not store your card or bank details.
You may send a voluntary tip to a listener during a session, on the end screen, or afterwards from your session history, and to any user inside a room.
Refunds, where applicable, are governed by our Refund Policy.

5. Listener earnings and withdrawals

When you listen in a paid session, the session price (less the platform fee described below) is credited to your wallet as earnings. Tips you receive are credited in full less any fee stated at the time.
Hezzu charges a 30% platform fee on withdrawals. The minimum withdrawal is ₹150, calculated on the amount after the fee.
Withdrawals are paid to the Indian bank account you provide. You are responsible for the accuracy of those details and for any taxes that apply to your earnings.
Listening scores: after a paid session, the person who booked may rate the listener. Scores shown on profiles are averages of these ratings; new listeners are shown with a "New" badge until they have enough rated sessions.

6. Acceptable use

You agree not to:

Harass, threaten, abuse, or sexually proposition or expose any user; Hezzu is a conversation platform, not a dating service.
Record, screenshot for circulation, transcribe or share the content of any session or room. Sessions are not recorded by Hezzu, and recording them yourself is prohibited.
Share your own or anyone else's private contact details, addresses, or financial information in sessions or rooms.
Offer professional services (medical, therapeutic, legal, financial) or present yourself as qualified to do so.
Use Hezzu for anything illegal, for spam or solicitation, or to move payments off the platform to avoid fees.
Use Hezzu if you are under 18.

7. Blocking, reporting and enforcement

Any user can block or report any other user at any time, in rooms, chats and calls. Blocking ends contact between you and that user. Accounts that are blocked by more than five different users may be disabled, and only Hezzu's admin team can restore them after review. We may warn, restrict, suspend or terminate any account that violates these Terms, without prior notice where safety is at stake.

8. Content and privacy

You keep ownership of what you say and share on Hezzu. You grant us the limited permission needed to operate the Service (for example, transmitting your audio and messages between participants). Sessions are not recorded and chat content is not stored after a session ends. How we handle your personal data is described in our Privacy Policy.

9. Availability and changes

We work to keep Hezzu available around the clock but do not guarantee uninterrupted service. We may add, change or remove features, price bands, fees and these Terms; material changes will be announced in the app or on this page, and continued use after a change means you accept it.

10. Liability

Hezzu provides a platform for conversation between users; we are not a party to those conversations and are not responsible for what users say to each other. To the maximum extent permitted by law, our total liability arising from the Service is limited to the amounts you paid to Hezzu in the 3 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Governing law

These Terms are governed by the laws of India, and disputes will be subject to the jurisdiction of the courts of India, without prejudice to any mandatory consumer rights you hold where you live.

12. Contact

Questions about these Terms: hezzuapp@gmail.com · Contact page

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Privacy Policy

Hezzu · hezzuapp.com · Last updated: 9 November 2026

This Privacy Policy explains what personal data Hezzu ("we", "us") collects when you use the Hezzu app and website, why we collect it, who we share it with, and the choices and rights you have. Hezzu is operated as a sole proprietorship under the name Hezzu. For any privacy question, contact us at hezzuapp@gmail.com.

1. Data we collect

Account data: your mobile number (verified by OTP), full name, gender, profile photo or chosen avatar, and up to two languages.
Check-in data: the mood text you write when you open the app and the topics you select for matching. Topics are chosen fresh per session and are not part of your public profile.
Profile content: your short intro and detailed story, your listener rates, and your follower relationships.
Session metadata: who you talked with, the date, whether it was chat or audio, and its duration. We do not record calls, and we do not store the content of your chats after a session ends.
Ratings: after a paid session, the person who booked may rate the listener and leave an optional written review.
Wallet and payment data: top-ups, session payments, tips, earnings and withdrawals, including amounts and transaction references from our payment partner. Card and bank details are processed by Razorpay and are not stored by Hezzu.
Safety data: blocks and reports you make or receive, and moderation actions.
Device and usage data: device type, operating system, app version, language settings, and basic diagnostic logs used to keep the Service working and secure.

2. Why we use it

To create and secure your account and verify your phone number.
To match you with listeners and rooms based on your topics and languages.
To run sessions, process wallet payments, tips, earnings and withdrawals.
To show listening scores and reviews so users can choose listeners with confidence.
To keep the community safe — handling blocks, reports and abuse — and to comply with legal obligations, including tax and payment-record requirements.
To fix bugs, prevent fraud, and improve the Service.

3. What other users see

Your name, photo or avatar, languages, story, topics you are available for today, listening score (once you have enough rated sessions), follower count and reviews are visible to other users. Your phone number, wallet balance, mood text and session history are never shown to other users. Mood text is shown only to a listener who receives your session request, so they understand what you want to talk about.

4. Who we share data with

Payment processing: Razorpay, to process top-ups and payouts.
Service providers: companies that provide OTP verification, voice and messaging infrastructure, cloud hosting, push notifications and crash reporting — only the data each needs to do its job, under contract.
Legal: where required by law, court order, or to protect the safety of our users.

We never sell your personal data, and we do not share it with advertisers.

5. This website

hezzuapp.com is a static information page. It sets no tracking cookies and runs no advertising or analytics trackers. If you email us, we receive your email address and the content of your message.

6. How long we keep data

Account and profile data is kept while your account is active. Session metadata, ratings and safety records are kept for as long as needed for trust, safety and dispute handling. Wallet and transaction records are kept for the period required by applicable tax and payments law, even after account deletion. If you delete your account, your personal data is deleted or anonymised as described on our account deletion page, except records we must legally retain.

7. Your rights

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you can ask us to access, correct, or erase your personal data, and to withdraw consent for its use. You can edit most profile data directly in the app. For anything else, email hezzuapp@gmail.com from your registered email or include your registered mobile number. We respond within 30 days. You may also complain to the Data Protection Board of India if you believe we have mishandled your data.

8. Security

We use encrypted connections (HTTPS/TLS), OTP-verified accounts and access controls to protect your data. No system is completely secure, but we work to protect your information and will notify affected users of a serious data breach as required by law.

9. Children

Hezzu is for adults only (18+). We do not knowingly collect data from anyone under 18; if you believe a minor is using Hezzu, contact us and we will remove the account.

10. Changes to this policy

If we make material changes, we will announce them in the app or on this page and update the date above. Continued use of Hezzu after a change means you accept the updated policy.

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Refund Policy

Hezzu · hezzuapp.com · Last updated: 9 November 2026

This policy explains when money paid on Hezzu can be refunded. All payments are in Indian Rupees (₹) and are processed through Razorpay.

1. Wallet top-ups

Money you add to your Hezzu wallet stays yours until you spend it on sessions or tips.
Unused wallet balance is refundable. Email hezzuapp@gmail.com with your registered mobile number and ask for a balance refund. We return the full unused balance to your original payment method.
If you delete your account, you can ask for your unused balance to be refunded as part of the deletion request — see Delete account & data.

2. Paid 1:1 sessions

Listener doesn't show up: if the listener never joins, or the session cannot start because of a technical fault on Hezzu's side, the full session price is credited back to your wallet automatically.
Session cut short: if a session ends early because the listener leaves or because of a technical fault, the value of the unused time is credited back to your wallet.
You end it early: if you choose to end a session before the booked time is over, the booked price applies and is not refunded.
Completed sessions are not refundable. If something went wrong — abuse, a listener demanding contact details, anything against our Terms — report it in the app or email us within 7 days and we will review; where we find a serious violation, we may credit your wallet at our discretion.

3. Tips and gifts

Tips are voluntary gifts to another user. Once sent, a tip cannot be reversed or refunded, except where it was sent due to a proven technical error — contact us within 7 days in that case.

4. Listener earnings and withdrawals

Earnings already paid out to your bank account cannot be reversed by Hezzu except in cases of fraud or a proven payment error.
The 30% withdrawal platform fee and the ₹150 post-fee minimum withdrawal are described in our Terms & Conditions and are not themselves refundable.
If a payout fails because of incorrect bank details you provided, the amount returns to your wallet once the bank rejects it.

5. How refunds are paid and how long they take

Session credits go back to your Hezzu wallet, normally within 24 hours.
Cash refunds go to the original payment method (UPI, card or bank account) used for the top-up, via Razorpay, and typically reach you within 5–7 business days of approval, depending on your bank.
We will email or message you when a refund is approved and again when it is processed.

6. Duplicate or failed payments

If a top-up is debited from your bank but does not appear in your wallet, it is usually auto-refunded by the payment system within 5–7 business days. If it hasn't arrived after 7 business days, email us the transaction reference and we will trace it with Razorpay.

7. Contact for refunds

Email hezzuapp@gmail.com with your registered mobile number and the transaction or session details. We aim to respond within 2 business days.

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Contact us

Hezzu · hezzuapp.com — we read every message.

The fastest way to reach the Hezzu team is email. Tell us your registered mobile number (never your OTP or password — we will never ask for those) so we can find your account.

Support

Help with your account, sessions, wallet, top-ups and withdrawals.

Write to us

Safety & grievances

Report abuse, a privacy concern, or raise a grievance under the IT Act / DPDP Act. Handled by the Grievance Officer, Hezzu.

Write to us

Refunds

Wallet balance refunds, session credits and failed-payment queries. Please read the Refund Policy first — most answers are there.

Request a refund

Account deletion

You can delete your account inside the app in under a minute. If you can't access the app, request deletion by email instead.

How deletion works

Response times

Support emails are answered within 2 business days. Safety reports are prioritised and acknowledged within 24 hours. Grievances are acknowledged within 48 hours and resolved within 30 days, as required by Indian law.

In an emergency

Hezzu support is not an emergency service. If you or someone else is in immediate danger or crisis, please contact your local emergency number or a crisis helpline right away.

About Hezzu

Hezzu is operated as a sole proprietorship under the name "Hezzu" by its founder, serving users in India first and worldwide thereafter. Official email for all legal notices: hezzuapp@gmail.com.

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Delete your account & data

Hezzu · hezzuapp.com · Last updated: 9 November 2026

You can delete your Hezzu account and personal data at any time — no reason needed, no retention calls. This page explains your options and exactly what happens.

Option 1 — Delete inside the app (fastest)

Open Hezzu and go to Profile.
Tap the settings (gear) icon at the top right.
Choose Delete account and confirm. Deletion starts immediately.

Option 2 — Request deletion by email

If you no longer have the app or can't sign in, email us from any address and include your registered mobile number so we can verify the account is yours. We may ask you to confirm an OTP sent to that number before proceeding.

Request deletion by email

What gets deleted

Your profile — name, photo or avatar, gender, languages, short intro and detailed story.
Your check-in mood text and topic selections.
Your follower lists and listening availability.
Reviews you wrote are removed or anonymised; listening scores are recalculated without them where feasible.

What we must keep, and for how long

Wallet and payment records (top-ups, session payments, tips, payouts) are kept for the period required by Indian tax and payments law, then deleted. These records are not used for marketing and are not visible to other users.
Safety records — if your account was blocked or reported for abuse, a minimal record may be retained so a banned user cannot simply re-register, for up to 12 months.
Backups: residual copies in encrypted backups are overwritten within 90 days.

Before you delete — wallet money

Unused wallet balance: ask for a refund in the same email or in the app before confirming deletion, and we will return it to your original payment method (see the Refund Policy). Balance left in a deleted account with no refund request cannot be recovered later.
Listener earnings: withdraw first if you are above the ₹150 post-fee minimum withdrawal. Amounts below the minimum cannot be paid out after deletion.

How long it takes

In-app deletion starts immediately and your profile disappears from the app right away. Email requests are verified and completed within 30 days, and we confirm by email or SMS when done. Deletion is permanent — a deleted account cannot be restored, though you may sign up again later with the same number (subject to any safety restriction above).

Delete means delete

There is no undo. Your conversations history, followers, scores and earnings records tied to your profile are gone for good. If you're only taking a break, just turn Listening OFF in the app and sign out instead.